📌 Privacy Policy – Mohala Fashion Wearhouse
Effective Date: 02 December 2025
At Mohala Fashion Wearhouse, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Delivery address
- Billing information (processed securely by third-party payment providers)
Website & Usage Information
- IP address
- Browser type
- Device information
- Pages visited and actions taken on the website
Purchase & Order Information
- Products purchased
- Payment method (not stored by us)
- Delivery details
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and support
- Improve our website, products, and customer experience
- Send promotions, exclusive offers, and newsletters (optional)
- Enhance security and prevent fraudulent activities
3. Sharing of Information
We do not sell or rent your personal data. We only share information with:
- Courier partners – for delivery of your orders
- Payment processors – for secure transactions
- Service providers – for website hosting, analytics, or customer support
All third parties follow strict confidentiality and data protection standards.
4. Data Protection & Security
We take reasonable security measures to protect your data, including:
- SSL encryption
- Secure payment gateways
- Restricted access to personal information
However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights
You have the right to:
- Access your personal information
- Correct or update your details
- Request deletion of your data
- Opt-out of marketing communications
6. Cookies
Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, but some features may not function properly.
7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
For any privacy-related queries, contact us:
Email: info@mohlalafashionwerhouse.co.za
Phone: +27 67 113 6232